Artistry at Work: Heeding Basic Instinct

When actors ask, “What is my motivation?” they’re asking about what’s most important to the character they are playing so that they can make and commit to an authentic artistic choice in their role. But they’re also talking about values.

The concept of values is not a difficult one to grasp: values are qualities held to be inherently worthwhile and important by the holder.

Values are the principles and beliefs that give meaning to our lives – they are a source of strength, giving us power to take action. (The Latin root of value is “valor” – which means strength.) Values guide us in our actions – they are not a complete road map, but operate more as an internal compass pointing to “True North.”

Our most deeply held values are hardwired into who we are – and define what we prize the most. They represent our basic instinct and we would rather fight or leave before abandoning or compromising them. Values provide significance to the choices we make and awareness of our values helps us understand why particular things are naturally more important and enjoyable for us. When we make important decisions, we rely on our most deeply held values for intuitive judgment. Some are inborn (“I have this great need for stability in my life”), some are acquired through experience or are influenced by others (“My dad always encouraged us to do our best”), and others still are chosen (“I believe valuing the diversity of others is the most important thing to do”).

Some of our values are dynamic and can change over time. However, our most deeply held values tend to be rather stable, and tend to remain clustered around the four human mindsets:

The “playmakers” of the world naturally value such qualities as advancement, competition, adventure, autonomy, action, variety, play, spontaneity, flexibility and impact.

The “taskmasters” of the world naturally value such qualities as duty, regulation, authority, diligence, stability, refuge, security, economy, order and precision.

The “peacekeepers” of the world naturally value such qualities as cooperation, understanding, harmony, intuition, advocacy, growth, compassion, integrity, unity and inspiration.

The “thoughtstarters” of the world naturally value such qualities as mastery, direction, challenge, logic, foresight, progress, concepts, intelligence, ingenuity and alignment.

When our talents and values are aligned in our work, we feel that we are making a worthwhile contribution – like we “belong.” Many are those whose creative voice is silenced because they feel that in some way they don’t belong in their organizations, like outsiders looking in. They invest only a part of themselves in their work, withholding their best. Working against our values only weakens us, professionally and artistically. The “perfect job” in the wrong place isn’t perfect at all, and no matter what we keep telling ourselves, before we know it, creative excellence is a distant dream.

Conversely, the combination of talents and values can guide us closer to the roles that best fit us. When we are absolutely clear on our personal values, we are able to make choices based on principles. Decision-making is simple (or at least simpler). Values are a guide to determining “what is” and “what should be” so that making instinctive, principle-centered decisions is not much more complicate than that.

In the end, strong judgment brings deeper meaning to our labor and elevates the artistry of work, giving us access to our best abilities.

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Why Creativity?

It’s a simple enough question. But rarely asked. More rarely answered. Even more rarely answered seven different ways.

Without further ado, download this wonderfully short and FREE ebook put together by my friend Tanner Christensen, available now at Aspindle, that asks and answers the question with short essays by Julien SmithDavid Meerman ScottPatrick AlgrimGregg FraleyMike Brown, and Frank Chimero. Oh yeh, and me. I’m honored to be included in this group!

It’s a perfect blend of irreverence and respect…my favorite essay is by Julien Smith. Loved it. (Hint: he thinks the question is wonky in the first place.)

By the way, did I mention it’s FREE? It is. It’s FREE. Seriously. FREE!!!

Why are you still reading this?

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The 7 Deadly Sins of Innovation

According to Scott Anthony, who directs the Asia-Pacific office of innovation consulting and venture-capital firm Innosight, “the seven deadly sins have very clear parallels in the world of innovation, serving as a useful and memorable way to highlight an innovator’s most common mistakes. He highlights those in his recently published book, The Little Black Book of Innovation: How It Works, How to Do It, and shows you how to avoid them.

Pride

The sin of pride innovation is forcing your view of quality onto the marketplace, which often results in overshooting. The easiest way to avoid the sin of pride is by taking an external viewpoint to make sure you understand how the customer measures quality. Make sure you are grounded in what the market wants, not what you want.

Sloth

Are your innovation efforts slowing to a crawl? That’s sloth. More often than not, innovation simply takes too long. By the time a company gets around to doing something, the window of opportunity has closed. Why does innovation take so long? It’s not really laziness. It’s that people work on the wrong activities, typically by prioritizing analysis over action. It’s all too easy to fill your day with activities that make it feel as if you are making progress tackling a problem.

Avoid it by releasing your inner Edison: “genius is one percent inspiration and 99 percent perspiration.

Gluttony

Gluttony is suffering from an addiction to abundant resources and leads to overly slow, overly linear innovation efforts. Deep pockets allow companies to spend too many resources following the wrong strategy. They throw bodies against a problem, but everyone knows that small teams typically move faster than large teams.Avoid it by practicing selective scarcity: constrain resources in the early stages of innovation to enable creativity.

Lust

It’s easy to get tempted and distracted by pursuing too many bells and whistles, too many bright, shiny objects. Avoid it by focusing your innovation efforts, remembering that destruction often precedes creation. Stopping is as important as starting. Lust after too many things, and you’ll find that you end up with nothing. Good innovators carefully choose the opportunities they go after.

Envy

Envy occurs when innovators inside a company proclaim themselves the chosen ones, and create an us-vs-them relationship between your main business and your new growth areas. Remember, without that core business, there is no corporate innovation. Actively celebrate the efforts and successes of both old and new business areas to avoid the sin of Envy.

Wrath

A wrathful leader punishes innovation failures, using lines such as “Failure is not an option.” But in innovation failure is most certainly an option. What kind of message does it send if you punish people who take well-thought-out risks that don’t pan out? Beautiful business plans don’t always turn into beautiful businesses. A void wrath by rewarding behavior, not just outcomes.

Greed

Greed has its advantage, but innovators need to make sure they are greedy for the right thing. Greed is sinful when you’re being impatient about growth, and can lead to prioritizing low-potential markets and opportunities. If you look for quick growth, you are forced to look to what exists. The best innovators avoid the temptation to go after large, obvious, immediate markets. These people can be patient for growth. They should absolutely be greedy for results that demonstrate that the approach they are following has merits.

Which of the seven deadly sins are blocking your progress? Do something about it by using the seven avoidance strategies above!

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Little Black Book Of Innovation

How would you like an innovation program in a box? Well, The Little Black Book of Innovation, just out by Scott Anthony, comes pretty close.

Scott Anthony is Managing Director of Innosight Asia-Pacific, where he leads its Asian operations and venture-capital investing activities, and launched Innosight’s business prototyping and piloting practice.

The point is, he lives and breathes innovation, has seen a plethora of new business ideas, ventures, and startups. He knows what works and what doesn’t. One of the great things Anthony does is to pose leading questions and then deliver strategies in a single sentence. Twenty-eight of those form the heart of the “28-Day Innovation Program” contained in the second half of the book, each question and answer supported by appropriate real-world applications and examples.

Without further ado, here is a sampling of those 28 key questions.

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Artistry at Work: Depth Over Breadth

If people knew how hard I worked to get my mastery, it wouldn’t seem so wonderful after all. -Michelangelo

Talent is merely potential, and everyone has it. Talent is everywhere – but by itself it is nothing special. It is the developed talent – the artistic skill – that sets us apart in a distinctive way. Think of talent as personal raw materials to be converted into human performance: assets to be fully capitalized upon and developed in a purposeful way to produce desired results in our work. When we fail to exploit them, we shamefully squander our most valuable resources; indeed, wasting talent dishonors our creative gift.

Transforming talent into performance is a matter of positioning and practicing. No one is a universal creative genius, and no one should try to be. But when a person knows where there is potential for creative excellence, they can unleash its power by working in an environment in which their talents will not only continually deepen but also yield the most meaningful outcomes. Poor positioning and practicing are commonplace, and only inhibit our ability to gain full command of our gifts.

Proper positioning is no more complicated than fitting talent to task, yet this simple fundamental is seldom leveraged well. We regularly find natural “thought starters” floundering in the role of a “playmaker,” and natural “taskmasters” failing in the role of “peacekeeper”.

Companies are notorious for aiding and abetting the creation of misfits. The talents and skills needed to artfully manage a team of salespeople are dramatically different from those required to actually sell, yet most companies will move a star salesperson into a management role, then scratch their heads when the once-high-flying individual not only fails to achieve desired results, but eventually disengages entirely, longing to return to the battlefield. Unfortunately, the pattern is generally self-perpetuating: “I started in the mail room, and so will you.”

It takes far more effort to improve from poor to fair than to improve from good to great. The child whose parents hire a tutor to bring up the single stubborn D among A’s and B’s will find not only little improvement in the D, but diminishing performance in the stronger subjects. The penalty of becoming well rounded is mediocrity. No one ever achieved creative excellence by focusing on what they couldn’t do, or by trying to be who they weren’t.

Business artistry does not require breadth; it requires depth – the polar opposite of the approach taken in most educational institutions and business organizations. Understanding the need to play from a base of strength is the critical difference between the accomplished artist and the also-ran.

Of course, we must often develop certain skills simply to get by, but leveraging the talents of others enables us to concentrate our energy on what we do best. In fact, the most accomplished creative business artists pull their power from only one or perhaps two key talents, parlay that talent into stellar performance, and surround themselves with those whose gifts complement their own.

Bottom line: standout creativity requires gaining command of our gift.

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How To Disagree At Meetings in a Positive and Productive Way

How many times have you sat in a meeting thinking, “This is all wrong.”? How many times have you disagreed with something, but not spoken up, for fear of making waves, rocking the boat, holding things up, or being viewed as the naysayer? How many times have you wanted to disagree but were afraid to in front of others? And how many times have you left the meeting upset at yourself for not speaking your mind?

Are there ways to disagree at meetings in a positive and productive way?

Joel Garfinkle, one of the top 50 executive coaches in the U.S., has something to say about it in his book Getting Ahead: Three Steps To Take Your Career To The Next Level.

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Back Off, Regulators

One of the topics I’ll be covering in The Laws of Subtraction is the tyranny of regulations by those who think they are somehow smarter than the self organizing properties of the universe. Oh, the arrogance! Oh, the unnecessary addition.

In case you’re wondering why some of your favorite sites look weird or don’t work today, here’s the skinny.

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Smart Trust

Trust is the one thing everyone in the world could use a little more of. Why? Because it’s a hyper-connected, low-trust world. How do we know who to trust among our many links, friends, and followers? How can we operate with high trust in a low-trust world without getting burned? How can we extend trust wisely to people when not everyone can be trusted? How do you exercise sound judgment, minimize risk and vulnerability, while maximizing your possibilities and opportunities?

Those are the questions Stephen R. Covey and co-author Greg Link attempt to answer in Smart Trust: Creating Prosperity, Energy and Joy in a Low-Trust World, a followup to Covey’s best-selling Speed of Trust.

I’ll cut right to the chase. The authors define “smart trust” this way: “Trust is judgment. It’s a competency and a process that enables us to operate with high trust in a low-trust world. It minimizes risk and maximizes possibilities. It optimizes two key factors: (1) a propensity to trust and (2) analysis. Simply put, Smart Trust is how to trust in a low-trust world.”

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Artistry at Work: Thoughts On Talent

Every time I’m in the throes of writing a book, which I am at the moment, something strange happens. Random but clear thoughts pop in my head that have little to do with my current work. I generally scratch them in a notebook, certain that they have little value.

Over the past few months I’ve inserted them here and there on this blog. You can generally identify them by their philosophical nature, sometimes tied to the notion of artistry at work. I’ve decided to make my notes public.

Why not? Love em or hate em, I’m OK with either. I’ll categorize them as “Artistry at Work,” and shoot for a once a week on the weekend post, to give you something to ponder in what I hope is off-time.

Here’s the latest. Imagine you’re peeking into my notebook…spit and polish added in transposing.


“While one should always study the method of a great artist, one should never imitate his manner. The manner of an artist is essentially individual; the method of an artist is absolutely universal. The first is personality, which no one should copy; the second is perfection, which all should aim at.” Oscar Wilde

“Any technique which will increase self-knowledge in depth should in principle increase one’s creativity.” Abraham Maslow

The search for business artistry begins with locating our unique and enduring talents. Learning to recognize and understand those gifts is the first priority, for the true colors of the business artist are found on the palette of natural talents.

But what is talent? Simply put, it is pure potential, the mystical constellation of qualities each of us is born with. Raw at birth and developed throughout our lives, our talents are our greatest source of power and performance at work.

Modern science proves Leonardo da Vinci’s assertion that “without the heart, hands and head working together, there is no art.” In fact, each is controlled by one of the three major sectors of the brain. The limbic system controls emotions (heart), brain stem control motor functionality (hands), and the neocortex controls logic (head). Together, these three centers produce our unique talent set. But discovering our individual signature talents remains difficult.

Talent is easily observed in athletics and the performing arts, but talent has a hand in all kinds of work. Organizing is a talent, facilitating is a talent, strategizing is a talent, persuading is a talent. The problem is that these kinds of workplace talents are often invisible, at least to ourselves.

So how and where do we look for our talents?

Start with what comes most naturally. Examine our passions, proficiencies and proclivities. Seems like so much common sense, but the reality is we rarely practice it. Most of us don’t really know what our talents are, because they’re the air we breathe and we simply take them for granted.

Too, we often ignore our talents because we’ve been trained to go after what we don’t have, rather than strengthen what we already possess. Many people hesitate to even look for their talents, afraid that they might not find anything too spectacular. Focusing only on what we’re presently good at in the search for talent may lead us down a blind alley, because we may have developed competency and skill in non-talent areas – but we’ll never be great or achieve artistry that way.

Ask others you work with for three words that best describe what they think your trull talent is. My bet is it’ll come as a complete surprise to you.

Just a thought.

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The Synergist

Your project is gridlocked. Your team is dysfunctional. The goals aren’t clear. There’s rampant “mission drift.” Your team leader keeps changing direction. You can’t figure out what completion, much less success, even looks like. There’s no coordination, no communication, no cooperation. You’re not even sure who’s on the team anymore. You use the term “team member” loosely, and usually say it with a smirk. You’re at a loss to know exactly how you fit in. You’re not sure why you’re on the team in the first place.

  • Diagnosis: Team hell.
  • Cure: Synergy.
  • Prescription: The Synergist.

Sounds like a Marvel Comics action hero, right? But having launched countless creative teams, I know from experience that when they’re in the throes of team hell, they in fact need a hero: someone with a special talent for being at once the glue and the grease that keeps the machine working at peak effectiveness. Someone who can lead them to predictable success.

That’s where the “Synergist” comes in. Synergist is a term used by Les McKeown, the President and CEO of Predictable Success. Les has started over 40 companies, was the founding partner of an incubation consulting company that advised on the creation and growth of hundreds more worldwide, and consults with American Express.

I know what you’re thinking: the term “synergy” has been long been bandied about, to the point of becoming a business cliché. But Les has some smart, practical, and credible ideas in his new book called The Synergist. Here he answers a few questions about Synergists.

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