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Law #2

Forge Your Front Line, Liberate Your Leaders

Wednesday, April 10th, 2013
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What if you were able to grow your business confidently in the direction of your choosing? What if you could consistently provide the most innovative solutions to your customers’ problems? What if you could attract your industry’s best talent? What if you could command premium pricing of products and services that are heavily in demand and are far superior to any alternatives? According to entrepreneur Ray Attiyah, author of The Fearless Front Line, there’s only one way …
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Doubling Down on Less(ness)

Tuesday, January 8th, 2013
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In 1969, the year in which he won the Nobel Prize in Literature, Irish dramatist Samuel Beckett (pictured above) published a short piece of experimental prose entitled Sans in French. He then rewrote the piece in English and called it Lessness. It begins this way: Ruins true refuge long last towards which so many false time out of mind. All sides endlessness earth sky as one no sound no stir. Grey face two pale blue …
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The Uber Experience

Thursday, May 24th, 2012
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Road warriors, have you tried Uber? I have, and it’s fantastic. Call me spoiled, but when I travel to speak or conduct workshops, the less stress and hassle I experience before the event, the better I perform. As a practical matter, I’d rather hire a car service than take a cab. It’s generally not much more money, and it’s more comfortable, private, relaxing and quiet. I had to pop up to Menlo Park for a …
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How Positivity Promotes Performance

Friday, November 11th, 2011
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I’ve been looking into how the smallest things—things we often take for granted—can make the biggest difference in outcomes. Take the case of a small act of kindness. It turns out that simply saying something nice to someone or giving someone a little unexpected gift can create a flood of positive emotions that studies suggest increase the urge to play, push the limits, be creative, take in new experiences, learn and, ultimately, boost performance…even in …
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Ground Zero: A Subtraction Story

Tuesday, November 1st, 2011
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Columnist David Brooks is someone whose ideas I don’t always agree with but rarely fail to read and consider. One of his recent columns was far more subtle than usual, and thus of interest to me. The topic: Ground Zero in New York City, the site of 9/11, and the enormous project to rebuild and revitalize the area. (I took this picture a couple years ago from the offices of Fast Company magazine when I …
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Why Simple Health Solutions Are Complicated

Wednesday, October 26th, 2011
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Dr. Abigail Zuger has a wonderful essay in a special New York Times section called Small Fixes (which contains a number of great stories of simplicity and subtraction), entitled The Simplest Health Solutions? It’s Complicated. She begins: It’s not that the American health system is completely deficient in small, clever, inexpensive fixes. It’s just that sometimes they’re awfully hard to find. The whole system tilts heavily in the other direction. We specialize in giant, cumbersome, …
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