A few days ago a reporter for Investor’s Business Daily contacted me by email, asking several questions about innovation. I didn’t have the time to answer all of them, so I asked him what he really wanted to know. He replied that what he really wanted was a bottom line answer to the question of what makes the most difference in a company’s ability to innovate. As is my inclination, I reframe such questions to …
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Tag Archives: Toyota
The Art of 5 Whys
Recently I had a conversation with a friend who was upset about some directional shifts and looming job shuffles swirling around their company. As I listened to the lament, I recognized the fact that they were focusing on the symptoms of the issue. All of his reactions and proposed courses of action in response to the unsettling circumstances didn’t address what I could tell was something deeper. My friend had lost the raison d’être for …
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Jonah Lehrer “Self-Plagiarism” Brouhaha is Crap
They’re doing it again. The bozos. They did it two years ago with Toyota with “sudden acceleration,” when there was nothing there. They’re doing it now with Jonah Lehrer. The “it” is hyping something that is not a real issue. It’s actually a good example of the first law of subtraction–what isn’t there can often trump what is. A couple weeks ago, The New Yorker announced Jonah Lehrer as a new staff writer. That’s a …
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I’ll Take Good Over Great
(Note: This is a repub in an attempt to correct corrupted video links in the email version. If the YouTube videos don’t play in the email edition, please click here to view. I’ve notified WordPress of the issue. Thanks to all for bringing it to my attention.) Recently I had the opportunity to revisit my old stomping ground, Toyota Motor Sales, USA, Inc. Ironically, the specific site of my visit was the theater of the …
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Toyota’s Ideas for Good…Your Ideas Welcome!
Toyota has produced a number of great videos demonstrating their commitment to creating social value by using their ingenuity for the good of the world. It’s visible evidence of their core value of Respect for People. And they want you to share your ideas for making the world a better place on their IDEAS FOR GOOD site. Here are some of the videos. In healthcare: In NASCAR: In football: And even Roller Coasters!









