The Innovator’s Temptations

One of the most frequently asked questions I get is, “How can we unleash innovation all across our company?” Through the course of working with dozens of different organizations and teams, I’ve noticed four common traps that are all too easy to fall into, and nearly always get in the way of building a culture […]

Elegant Solutions No. 5

Three new additions to the Elegant Solutions portfolio: BOSE QUIETCOMFORT 20i I wouldn’t think of air travel without my Bose QuietComfort 15 noise-canceling headphones. Screaming babies, cabin noise, and ill-timed announcements are of no consequence to me. The problem is, they’re rather bulky, and given that I travel ultralight, with often nothing other than a […]

Elegant Solutions No. 4

IDONETHIS Not until I began working with Toyota many years ago did I pick up the habit of carrying a notebook…for ideas, projections, record keeping, scheduling, reflections, and, well, notetaking. The Japanese manager I was working with never went anywhere without one, and he was constantly writing in it. It was an analog hard drive: […]

Elegant Solutions No. 2

Installment number two of Elegant Solutions. (Bet you couldn’t figure that out from the title.) I’ve written before about traditional “specs.” How they’re old school. How they rarely help define and describe what we judge our satisfaction by: the experience. Now comes, which is an intuitive, user-friendly travel site with a simple goal: […]

Elegant Solutions No. 1

If you’ve followed the evolution of my thinking through the series of books I’ve written, you know that elegance–defined as the ability to achieve the maximum effect with minimum means, and characterized by the presence of both uncommon simplicity and surprising impact–is my root cause. Elegant solutions are identifiable when some degree of four qualities […]