The Whole Foods Strategy…Isn’t (Whole)

There’s an interesting strategic play being made by Whole Foods Markets, in the midst of the company’s nearly $2 billion one-day drop in market value a few weeks ago, on the announcement of a shareholder lawsuit. Whole Foods had already come under legal pressure concerning claims of overcharging, but this new lawsuit claims securities fraud. […]

Nomination Wanted: 2015 Thinkers50

Not until this year’s Thinkers50 nominations would I have ever given the possibility of being nominated a glancing thought. I consider myself to be more of a solid practitioner of others’ ideas than a high-concept thinker. My three areas of focus — strategy, innovation, and lean — are all founded on the ground-level, everyday application of Roger Martin’s Play-to-Win […]

What Apple Can Learn From Tires

I am happy to see more and more companies providing product information in a form that is actually meaningful to people. I’m not sure why so many companies delight in listing the technical specs of their products, as if they relate to anything remotely useful to human beings trying to make a decision in the […]

A Strategy Test: Does It Nest?

A few days ago, as I was waiting for an item I purchased in my local Apple store to be brought out to me from the back of the store, I had the opportunity to observe Apple’s frontline strategy be played out in front of me. It revolved around another floor associate assisting a gentleman […]

The Gremlin Strategy, or How to Ward Off Disruption

It takes a special kind of person to be inspired by a mandate riddled with risk and having little margin for error, such as the one issued in the early 1990s by NASA to its Jet Propulsion Laboratory (JPL) in Pasadena, California: “Take risks but don’t fail.” Such a person is Brian Muirhead, who at […]