[vc_row full_height=”yes” content_placement=”top” dt_bg_repeat=”no-repeat” dt_text_scheme=”darker-overlay” dt_no_mb=”no-margin” bg_type=”image” bg_override=”ex-full” dt_parallax_inertia=”1.5″ bg_image=”46585″ dt_padding_top=”500″][vc_column css=”.vc_custom_1578849370913{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row_inner content_placement=”top”][vc_column_inner][vc_custom_heading text=”Better Thinking for a Changing World” font_container=”tag:h1|text_align:center” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row dt_bg_repeat=”no-repeat” dt_no_mb=”no-margin” dt_padding_bottom=”10″ dt_padding_top=”50″ dt_id=”about” dt_color_opacity=”75″][vc_column css=”.vc_custom_1578849789979{margin-top: -50px !important;background-color: #f2f2f2 !important;}”][dt-space height=”20″][dt-section-title title=”MATTHEW E. MAY” subtitle=”A Bit About Me”][dt-space height=”50″][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”10″][vc_column_inner][vc_column_text]

My simple aspiration is to help companies remove the obstacles to growth, create superior value, and achieve sustainable competitive advantage. I do that by acting as a strategic strike force using Toyota-born-and-bred “Lean” expertise to guide leaders and their teams to quickly formulate winning strategies, improve customer experience, deliver rapid innovation, and optimize critical processes. I deploy an exclusive portfolio of engagements featuring a compelling blend of special facilitation methods, powerful business frameworks, and proprietary tools designed to develop elegant solutions to difficult problems.

I’ve published several thought-provoking books. My new book, What A Unicorn Knows: How Innovative Entrepreneurs Use Lean Principles to Scale for Growth, co-authored with Pablo Dominguez, will be published in February 2023 by BenBella Books.

I run the Lean ScaleUp program for Insight Partners, a leading global private equity and venture capital firm investing in high-growth technology companies. I’m a contributing writer for several publications and sites, a New Yorker cartoon caption contest winner, and an avid cyclist.

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[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][ult_buttons btn_title=”1-Page Bio” btn_link=”url:https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2020%2F01%2FMMAYSPEAKERBIO.pdf|title:bio|target:%20_blank|” btn_align=”ubtn-center” btn_size=”ubtn-custom” btn_width=”250″ btn_height=”40″ btn_bg_color=”#fbcd3e” btn_hover=”ubtn-fade-bg” btn_bg_color_hover=”#cecece” btn_title_color_hover=”#000000″ icon=”Icomoon-Ultimate-file-download2″ icon_size=”14″ icon_color=”#000000″ btn_icon_pos=”ubtn-sep-icon-at-right” btn_border_style=”solid” btn_color_border=”#ffffff” btn_color_border_hover=”#fe7e17″ btn_border_size=”1″ btn_radius=”10″ btn_font_style=”font-weight:600;” btn_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:600″][/vc_column_inner][/vc_row_inner][dt-space height=”20″][/vc_column][/vc_row][vc_row bg_type=”u_iframe” u_video_url=”https://youtu.be/uE31sfSd_Uw” video_opts=”loop,muted” dt_padding_top=”50″ dt_padding_bottom=”50″ dt_id=”books”][vc_column][vc_row_inner][vc_column_inner][dt-space height=”20″][dt-section-title title=”books”][dt-space height=”20″][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1488211493825{margin-bottom: -25px !important;}”][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”8541″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://www.amazon.com/Winning-Brain-Game-Fixing-Thinking/dp/1259642399/”][/vc_column_inner][vc_column_inner width=”1/3″][dt-space height=”30″][ultimate_heading main_heading=”Winning the Brain Game” main_heading_color=”#000000″ sub_heading_color=”#000000″ main_heading_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:700″ main_heading_style=”font-weight:700;” sub_heading_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:300″ sub_heading_style=”font-weight:300;”]FIXING THE 7 FATAL FLAWS OF THINKING[/ultimate_heading][dt-space height=”10″][vc_video link=”https://youtu.be/n65obWCEfTQ”][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][dt-space height=”10″][vc_row_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text]

“This book should be a must-read for any innovator, business leader or problem solver.”
BRAD SMITH, Executive Chairman , Intuit

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This book is the culmination of giving a real-world thought challenge to thousands of people over ten years, and reveals seven observable problem-solving patterns that can block our best thinking. Calling on modern science to help explain things, along with insights from the world’s best thinkers, it offers a super-curated, field-tested set of “fixes” proven to raise your thinking game.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][dt-space height=”15″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][ult_buttons btn_title=”Free Intro + Ch. 1″ btn_link=”url:https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2017%2F06%2FWtBG-introCh1.pdf|title:sampler||” btn_align=”ubtn-center” btn_size=”ubtn-custom” btn_width=”225″ btn_height=”35″ btn_bg_color=”#fbcd3e” btn_hover=”ubtn-fade-bg” btn_bg_color_hover=”#898989″ btn_title_color_hover=”#000000″ icon=”Icomoon-Ultimate-bookmark” icon_size=”” icon_color=”#ffffff” btn_icon_pos=”ubtn-sep-icon-at-right” btn_border_style=”solid” btn_color_border=”#000000″ btn_color_border_hover=”#f9bb00″ btn_border_size=”1″ btn_radius=”10″ btn_font_style=”font-weight:600;” btn_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:600″][/vc_column_inner][vc_column_inner width=”1/4″][ult_buttons btn_title=”Buy on Amazon” btn_link=”url:https%3A%2F%2Fwww.amazon.com%2FWinning-Brain-Game-Fixing-Thinking%2Fdp%2F1259642399%2F|title:WtBG|target:%20_blank|” btn_align=”ubtn-center” btn_size=”ubtn-custom” btn_width=”225″ btn_height=”35″ btn_title_color=”#fbcd3e” btn_bg_color=”#000000″ btn_hover=”ubtn-fade-bg” btn_bg_color_hover=”#898989″ btn_title_color_hover=”#000000″ icon=”Icomoon-Ultimate-amazon” icon_size=”” icon_color=”#ffffff” btn_icon_pos=”ubtn-sep-icon-at-right” btn_border_style=”solid” btn_color_border=”#000000″ btn_color_border_hover=”#f9bb00″ btn_border_size=”1″ btn_radius=”10″ btn_font_style=”font-weight:600;” btn_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:600″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][dt-space height=”30″][vc_row_inner equal_height=”yes” gap=”15″][vc_column_inner width=”1/4″][vc_single_image image=”8556″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”none” link=”http://www.amazon.com/Elegant-Solution-Toyotas-Mastering-Innovation/dp/0743290194/”][vc_column_text]

The Elegant Solution

[/vc_column_text][ult_dualbutton btn_hover_style=”Style 2″ btn_border_style=”solid” btn_color_border=”#fbcd3e” btn_border_size=”1″ dual_resp=”off” button1_text=”FREE CHAPTER” icon_link=”url:https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2017%2F06%2FTES-IntroCh1.pdf||target:%20_blank|” btn1_background_color=”#fbcd3e” btn1_bghovercolor=”#afafaf” button2_text=”BUY ON AMAZON” btn_icon_link=”url:https%3A%2F%2Fwww.amazon.com%2FMatthew-E.-May%2Fe%2FB001IGSLV0%2F%20_blank||target:%20_blank|” btn2_background_color=”#fbcd3e” btn2_bghovercolor=”#afafaf” divider_text=”|” divider_text_color=”#000000″ divider_bg_color=”#fbcd3e” btn1_text_hovercolor=”#fe7e17″ btn2_text_hovercolor=”#fe7e17″ title_font_size=”desktop:9px;” title_line_ht=”desktop:9px;” btn_border_radius=”3″ btn1_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn1_heading_style=”font-weight:700;” btn2_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn2_heading_style=”font-weight:700;”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”8554″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”none” link=”http://www.amazon.com/In-Pursuit-Elegance-Something-Missing/dp/0385526490/”][vc_column_text]

In Pursuit of Elegance

[/vc_column_text][ult_dualbutton btn_hover_style=”Style 2″ btn_border_style=”solid” btn_color_border=”#fbcd3e” btn_border_size=”1″ dual_resp=”off” button1_text=”FREE CHAPTER” icon_link=”url:https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2017%2F06%2FIPoE-IntroCh1.pdf||target:%20_blank|” btn1_background_color=”#fbcd3e” btn1_bghovercolor=”#afafaf” button2_text=”BUY ON AMAZON” btn_icon_link=”url:https%3A%2F%2Fwww.amazon.com%2FMatthew-E.-May%2Fe%2FB001IGSLV0%2F%20_blank||target:%20_blank|” btn2_background_color=”#fbcd3e” btn2_bghovercolor=”#afafaf” divider_text=”|” divider_text_color=”#000000″ divider_bg_color=”#fbcd3e” btn1_text_hovercolor=”#fe7e17″ btn2_text_hovercolor=”#fe7e17″ title_font_size=”desktop:9px;” title_line_ht=”desktop:9px;” btn_border_radius=”3″ btn1_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn1_heading_style=”font-weight:700;” btn2_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn2_heading_style=”font-weight:700;”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”8558″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”none” link=”http://www.amazon.com/The-Shibumi-Strategy-Powerful-Meaningful/dp/0470769505/”][vc_column_text]

The Shibumi Strategy

[/vc_column_text][ult_dualbutton btn_hover_style=”Style 2″ btn_border_style=”solid” btn_color_border=”#fbcd3e” btn_border_size=”1″ dual_resp=”off” button1_text=”FREE CHAPTER” icon_link=”url:https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2017%2F06%2FShibumi-IntroCh1.pdf||target:%20_blank|” btn1_background_color=”#fbcd3e” btn1_bghovercolor=”#afafaf” button2_text=”BUY ON AMAZON” btn_icon_link=”url:https%3A%2F%2Fwww.amazon.com%2FMatthew-E.-May%2Fe%2FB001IGSLV0%2F%20_blank||target:%20_blank|” btn2_background_color=”#fbcd3e” btn2_bghovercolor=”#afafaf” divider_text=”|” divider_text_color=”#000000″ divider_bg_color=”#fbcd3e” btn1_text_hovercolor=”#fe7e17″ btn2_text_hovercolor=”#fe7e17″ title_font_size=”desktop:9px;” title_line_ht=”desktop:9px;” btn_border_radius=”3″ btn1_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn1_heading_style=”font-weight:700;” btn2_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn2_heading_style=”font-weight:700;”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”8550″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”none” link=”http://www.amazon.com/The-Laws-Subtraction-Winning-Everything/dp/0071795618/”][vc_column_text]

The Laws of Subtraction

[/vc_column_text][ult_dualbutton btn_hover_style=”Style 2″ btn_border_style=”solid” btn_color_border=”#fbcd3e” btn_border_size=”1″ dual_resp=”off” button1_text=”FREE CHAPTER” icon_link=”url:%20https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2017%2F06%2FLoS-IntroCh1.pdf||target:%20_blank|” btn1_background_color=”#fbcd3e” btn1_bghovercolor=”#afafaf” button2_text=”BUY ON AMAZON” btn_icon_link=”url:https%3A%2F%2Fwww.amazon.com%2FMatthew-E.-May%2Fe%2FB001IGSLV0%2F%20_blank||target:%20_blank|” btn2_background_color=”#fbcd3e” btn2_bghovercolor=”#afafaf” divider_text=”|” divider_text_color=”#000000″ divider_bg_color=”#fbcd3e” btn1_text_hovercolor=”#fe7e17″ btn2_text_hovercolor=”#fe7e17″ title_font_size=”desktop:9px;” title_line_ht=”desktop:9px;” btn_border_radius=”3″ btn1_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn1_heading_style=”font-weight:700;” btn2_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ btn2_heading_style=”font-weight:700;”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row dt_bg_repeat=”no-repeat” dt_no_mb=”no-margin” bg_color=”#ffffff” dt_color_opacity=”100″][vc_column css=”.vc_custom_1578767393775{margin-top: -20px !important;background-color: #fbcd3e !important;}”][dt-space height=”30″][vc_custom_heading text=”PRAISE” font_container=”tag:h1|font_size:36|text_align:center” use_theme_fonts=”yes”][vc_separator color=”black” el_width=”10″][dt-space height=”30″][vc_row_inner][vc_column_inner width=”1/3″][vc_text_separator title=”” i_icon_fontawesome=”fas fa-comment-dots” i_color=”black” i_size=”xs” color=”black” el_width=”60″ add_icon=”true” css=”.vc_custom_1578765312379{margin-bottom: -10px !important;}”][vc_column_text]

“Matt, I want to convey the important impact you clearly had on our team and emphasize how much we value learning at AppNexus. I look forward to celebrating both quick wins and complete rethinks your session today ultimately triggers.”
PABLO DOMINGUEZ
VP, AppNexus

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“Matt, our sessions with you gave us the forethought and foresight that enabled us to not only weather the recent real estate crash, but positioned us to launch a new brand for an entirely new home purchaser and emerge as market leader.”
KEN KRIVANEC
President, Quadrant Homes

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“Matt, thank you for the guidance you have provided the Senior System Leadership Team. You add depth to our thinking on how we are developing people to improve unique processes to create superior value and win in the marketplace.”
JEFFREY HUNTER
EVP, Thedacare

[/vc_column_text][/vc_column_inner][/vc_row_inner][dt-space][/vc_column][/vc_row][vc_row content_placement=”middle” dt_text_scheme=”darker-overlay” dt_no_mb=”no-margin” dt_color_opacity=”100″ bg_color=”#fbcd3e”][vc_column offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs”][dt-space height=”40″][vc_custom_heading text=”WHO I HELP” font_container=”tag:h1|font_size:36|text_align:center|color:%23000000″ use_theme_fonts=”yes”][vc_separator color=”black” el_width=”10″][dt-space height=”30″][dt-clients images=”46097,8366,46543,46542,8368,8361,8379,8363,8371,8372,46100,46099,8374,45741,8376,8378,8380,8360,46088,8364,8369,8370,8373,8375,8359,8413,8412,46098″ items=”5″][dt-space height=”60″][/vc_column][/vc_row][vc_row content_placement=”top” dt_no_mb=”no-margin” bg_type=”bg_color” dt_color_opacity=”100″ dt_id=”services” bg_color_value=”#ffffff”][vc_column offset=”vc_hidden-lg vc_hidden-md vc_col-sm-offset-0 vc_hidden-sm vc_hidden-xs” css=”.vc_custom_1578705852166{background-color: #ffffff !important;}”][dt-space height=”60″][vc_row_inner el_id=”training”][vc_column_inner width=”1/12″][/vc_column_inner][vc_column_inner width=”10/12″][dt-section-title title=”master classes”][vc_custom_heading text=”master classes are high-energy, hands-on, tools-based and perfect for time-crunched professionals wishing to upskill themselves and their teams in the most relevant business disciplines” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes”][/vc_column_inner][vc_column_inner width=”1/12″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row content_placement=”middle” dt_bg_repeat=”no-repeat” dt_text_scheme=”darker-overlay” dt_no_mb=”no-margin” dt_row_type=”in_container” bg_type=”bg_color” dt_color_opacity=”0″ bg_color_value=”#ffffff”][vc_column css=”.vc_custom_1578705951854{background-color: #ffffff !important;}” offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_row_inner equal_height=”yes” gap=”35″][vc_column_inner width=”1/3″ css=”.vc_custom_1550537808938{background-image: url(https://matthewemay.com/wp-content/uploads/2019/02/P2WDark.jpg?id=46431) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][dt-space height=”15″][vc_custom_heading text=”PLAYING
TO WIN” font_container=”tag:h1|font_size:36|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][just_icon icon=”Icomoon-Ultimate-strategy” icon_size=”48″ icon_color=”#fe7e17″][dt-space height=”10″][vc_custom_heading text=”Strategy Development Framework” font_container=”tag:h4|font_size:18|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][ultimate_modal icon_type=”selector” icon=”Icomoon-Ultimate-strategy” modal_title=”PLAYING TO WIN: Strategy Development Framework” btn_size=”md” btn_bg_color=”#fe7e17″ btn_bg_hover_color=”#afafaf” btn_text=”PROGRAM DESCRIPTION” modal_size=”medium” modal_style=”overlay-fade” overlay_bg_color=”#ffffff” overlay_bg_opacity=”65″ content_bg_color=”#ffffff” header_bg_color=”#fe7e17″ img_size=”10″ img_close_background_color=”#000000″ close_icon_position=”popup-edge-top-right” header_text_color=”#ffffff” btn_txt_color=”#ffffff” button_text_font_style=”font-weight:bold;” button_text_font_size=”desktop:9px;” button_text_line_height=”desktop:10px;”]

What is strategy?

The best definition on the planet is the one offered by Roger Martin: “Strategy is an integrated cascade of choices that uniquely positions a player in its space to create sustainable advantage.”

That cascade consists of five key questions:

What is our winning aspiration?

Where will we play?

How will we win?

What capabilities do we need?

What management systems are required?

After coming up to speed quickly, participants in the Playing To Win master class learn not only how to integrate answers to these deceptively simple questions in an innovative way, but also how to reverse engineer the logic with strategy’s “magic” question—what must be true?—the answers to which identify critical assumptions. They learn how to construct strategic tests. They will also gain facility with the Playing-to-Win Canvas, a visual tool developed in collaboration with (and approved by) Roger Martin that helps participants grasp the framework in a visual and tactile way.

Class Format: 1/2-day or 1-day[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1550537596833{background-image: url(https://matthewemay.com/wp-content/uploads/2019/02/DThinkdark.jpg?id=46433) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][dt-space height=”15″][vc_custom_heading text=”DESIGN
THINKING” font_container=”tag:h1|font_size:36|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][just_icon icon=”Material-Icons-lightbulb_outline” icon_size=”48″ icon_color=”#fe7e17″][dt-space height=”10″][vc_custom_heading text=”Customer-Centered Innovation” font_container=”tag:h4|font_size:18|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][ultimate_modal icon_type=”selector” icon=”Material-Icons-lightbulb_outline” modal_title=”DESIGN THINKING: Human-Centered Innovation” btn_size=”md” btn_bg_color=”#fe7e17″ btn_bg_hover_color=”#afafaf” btn_text=”PROGRAM DESCRIPTION” modal_size=”medium” modal_style=”overlay-fade” overlay_bg_color=”#ffffff” overlay_bg_opacity=”65″ content_bg_color=”#ffffff” header_bg_color=”#fe7e17″ img_size=”10″ img_close_background_color=”#000000″ close_icon_position=”popup-edge-top-right” header_text_color=”#ffffff” btn_txt_color=”#ffffff” button_text_font_style=”font-weight:bold;” button_text_font_size=”desktop:9px;” button_text_line_height=”desktop:10px;”]

Empathy First

Design Thinking is a human-centered approach to innovation that allows non-designers to use the designer’s creative tools and methods to match human needs with what is conceptually feasible and what a sound strategy can convert into true value.

The ultimate goal of Design Thinking is to embed a simple and sustainable innovation method across the entire organization, enabling a companywide culture of constant creativity and collaboration.

Similar to the way I learned it at Stanford’s d school, my Design Thinking training course is an experiential immersion in which participants focus on solving a real-world problem, enabling them to experience the entire design thinking process:

Humanizinggaining empathy for users

Conceptualizingmeeting user needs creatively

Prototypingbuilding low resolution mockups

Testingiterative experimenting with prototypes

Course formats can be tailored, and range from a 90-minute “crash course” to a multi-day bootcamp delivering a deep dive into design thinking techniques.[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1550689158776{background-image: url(https://matthewemay.com/wp-content/uploads/2019/02/LeanDark.jpg?id=46434) !important;}”][dt-space height=”15″][vc_custom_heading text=”LEAN
THINKING” font_container=”tag:h1|font_size:36|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][just_icon icon=”Defaults-cogs gears” icon_size=”48″ icon_color=”#fe7e17″][dt-space height=”10″][vc_custom_heading text=”Toyota Production System + Kaizen” font_container=”tag:h4|font_size:18|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][ultimate_modal icon_type=”selector” icon=”Defaults-cogs gears” modal_title=”LEAN THINKING: Toyota Production System + Kaizen” btn_size=”md” btn_bg_color=”#fe7e17″ btn_bg_hover_color=”#afafaf” btn_text=”PROGRAM DESCRIPTION” modal_size=”medium” modal_style=”overlay-fade” overlay_bg_color=”#ffffff” overlay_bg_opacity=”65″ content_bg_color=”#ffffff” header_bg_color=”#fe7e17″ img_size=”10″ img_close_background_color=”#000000″ close_icon_position=”popup-edge-top-right” header_text_color=”#ffffff” btn_txt_color=”#ffffff” button_text_font_style=”font-weight:bold;” button_text_font_size=”desktop:9px;” button_text_line_height=”desktop:10px;”]

Wasteless Continuous Improvement

Whether it’s lean manufacturing or lean startup, the word lean in a business context has a simple definition: the absence of excessive complexity.

Lean has a single goal: make more room for what truly matters by eliminating what doesn’t. It’s a different, subtractive way of thinking. That’s why so many companies can’t get lean, no matter what they do.

Nearly a decade of working closely with Toyota—the birthplace of lean—taught me the right way. And it’s what makes my Lean Thinking unique: it’s authentic.

Lean Thinking is applicable to everything from internal process redesign to new product development and entrepreneurial startup.

Participants in my Lean Thinking course experience lean  principles in action through the official Toyota Production System (TPS) simulation. They then engage in an exercise designed to identify real-world issues that represent opportunities to employ Lean Thinking.

Participants in multi-day Lean Thinking courses will learn continuous process improvement via the kaizen methodology, and gain facility with my Kaizen Canvas, a proprietary tool adapted from the Toyota A3 problem-solving process.

Course formats can be tailored, and range from a 3-hour “crash course” to a 2-day immersive bootcamp.[/ultimate_modal][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” gap=”35″][vc_column_inner width=”1/3″ css=”.vc_custom_1550689127713{background-image: url(https://matthewemay.com/wp-content/uploads/2019/02/JourneyDark.jpg?id=46437) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][dt-space height=”15″][vc_custom_heading text=”JOURNEY MAPPING” font_container=”tag:h1|font_size:36|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][just_icon icon=”Defaults-user” icon_size=”48″ icon_color=”#fe7e17″][dt-space height=”10″][vc_custom_heading text=”Customer Experience Development” font_container=”tag:h4|font_size:18|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][ultimate_modal icon_type=”selector” icon=”Defaults-user” modal_title=”JOURNEY MAPPING: Customer Experience Development” btn_size=”md” btn_bg_color=”#fe7e17″ btn_bg_hover_color=”#afafaf” btn_text=”PROGRAM DESCRIPTION” modal_size=”medium” modal_style=”overlay-fade” overlay_bg_color=”#ffffff” overlay_bg_opacity=”65″ content_bg_color=”#ffffff” header_bg_color=”#fe7e17″ img_size=”10″ img_close_background_color=”#000000″ close_icon_position=”popup-edge-top-right” header_text_color=”#ffffff” btn_txt_color=”#ffffff” button_text_font_style=”font-weight:bold;” button_text_font_size=”desktop:9px;” button_text_line_height=”desktop:10px;”]

IMPROVING THE EXPERIENCE

One of the most critical areas of strategic focus for any organization is improving the customer experience. Organizations that deliberately transform how they grow and innovate are able to do so because they think about the people on the receiving end of their decisions: customers. Every activity is, and must be, focused on delighting customers, in order to drive long term value.

An important first step in any human-centered innovation effort is creating a good customer journey map: a visual representation of a typical experience over time as customers interact with your products, processes, and people.

Participants in my Journey Mapping course will learn to use the Customer Journey Canvas, my proprietary visual tool that allows any experience to be mapped. It includes mapping key jobs-to- be-done, touchpoints, painpoints, and emotions, as well as outlining opportunities for improvement focused on customer-centered problem statements.

Course format: 1/2-day or 1-day[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1550690947866{background-image: url(https://matthewemay.com/wp-content/uploads/2019/02/BDesign.jpg?id=46476) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][dt-space height=”15″][vc_custom_heading text=”BUSINESS BIG THREE” font_container=”tag:h1|font_size:36|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][just_icon icon=”Defaults-cubes” icon_size=”48″ icon_color=”#fe7e17″][dt-space height=”10″][vc_custom_heading text=”Strategy + Design + Lean” font_container=”tag:h4|font_size:18|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][ultimate_modal icon_type=”selector” icon=”Defaults-cubes” modal_title=”BUSINESS BIG 3: Strategy + Design + Lean” btn_size=”md” btn_bg_color=”#fe7e17″ btn_bg_hover_color=”#afafaf” btn_text=”PROGRAM DESCRIPTION” modal_size=”medium” modal_style=”overlay-fade” overlay_bg_color=”#ffffff” overlay_bg_opacity=”65″ content_bg_color=”#ffffff” header_bg_color=”#fe7e17″ img_size=”10″ img_close_background_color=”#000000″ close_icon_position=”popup-edge-top-right” header_text_color=”#ffffff” btn_txt_color=”#ffffff” button_text_font_style=”font-weight:bold;” button_text_font_size=”desktop:9px;” button_text_line_height=”desktop:10px;”]

CRASH COURSE IN BUSINESS DESIGN

One of my most popular “crash” courses, the Business Big 3 is essentially a sampler of the three most relevant and powerful frameworks in business today:

Playing-to-Win

Participants learn learn to craft a winning aspiration, build a strategy, reverse engineer it, and construct initial strategic tests.

Design Thinking

Participants learn how to gain user empathy, properly frame problems, conceptualize solutions, build effective prototypes, and design user tests.

Lean Thinking

Participants learn to simplify workflows using Toyota’s process improvement, kaizen, and lean testing methods through the official Toyota Production System simulation.

If you need to get a critical mass of people up to speed in a hurry, consider the Business Big 3 master class.

Course format: 1-day[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1550690970702{background-image: url(https://matthewemay.com/wp-content/uploads/2019/02/BrainGameBgrnd.jpg?id=46475) !important;}”][dt-space height=”15″][vc_custom_heading text=”WINNING THE BRAIN GAME” font_container=”tag:h1|font_size:36|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][just_icon icon=”Icomoon-Ultimate-brain” icon_size=”48″ icon_color=”#fe7e17″][dt-space height=”10″][vc_custom_heading text=”Advanced Creative Technique” font_container=”tag:h4|font_size:18|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][dt-space height=”10″][ultimate_modal icon_type=”selector” icon=”Icomoon-Ultimate-brain” modal_title=”BRAIN GAME: Advanced Creative Technique” btn_size=”md” btn_bg_color=”#fe7e17″ btn_bg_hover_color=”#afafaf” btn_text=”PROGRAM DESCRIPTION” modal_size=”medium” modal_style=”overlay-fade” overlay_bg_color=”#ffffff” overlay_bg_opacity=”65″ content_bg_color=”#ffffff” header_bg_color=”#fe7e17″ img_size=”10″ img_close_background_color=”#000000″ close_icon_position=”popup-edge-top-right” header_text_color=”#ffffff” btn_txt_color=”#ffffff” button_text_font_style=”font-weight:bold;” button_text_font_size=”desktop:9px;” button_text_line_height=”desktop:10px;”]

FIXING THE FATAL THINKING FLAWS

Based on my 2016 book Winning the Brain Game, this is a high-energy, highly interactive training program in which participants tackle several thought challenges in order to experience the very same “7 fatal flaws” of thinking as those I catalogued over the course of ten years through hundreds of creative sessions:

Leaping

Fixation

Overthinking

Satisficing

Downgrading

Not Invented Here

Self-Censoring

Each of the seven fatal flaws is explained, then followed by practice with a super-curated, field-tested set of “fixes.” Participants leave with a mental toolkit enabling them to realize higher levels of creative problem-solving capability.

 

Course format: 1/2-day or 1-day[/ultimate_modal][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row dt_bg_repeat=”no-repeat” dt_text_scheme=”darker-overlay” dt_no_mb=”no-margin” dt_id=”speaking” bg_color=”#444444″ dt_color_opacity=”100″ dt_padding_top=”50″ dt_padding_bottom=”20″][vc_column][dt-space height=”30″][vc_row_inner][vc_column_inner][dt-section-title title=”Speaking”][vc_custom_heading text=”I tailor every talk, but these are some of the most popular themes” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes”][dt-space height=”35″][/vc_column_inner][/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1/3″][interactive_banner banner_title=”COMPETING FOR THE FUTURE” heading_tag=”h2″ banner_desc=”Leaders at every level face the same daunting challenge: how to win consistently in a massively disruptive business environment. In this talk, I show leaders how to begin with a future-back winning aspiration, then answer two deceptively simple questions: Where will you play? and How will you win? Blending compelling examples with stories from years of front-line experience facilitating strategy sessions, this keynote delivers a master class on competing for the future.” icon_disp=”with_heading” banner_icon=”Icomoon-Ultimate-trophy2″ banner_image=”id^46505|url^https://matthewemay.com/wp-content/uploads/2019/02/bigstock-Win-Concept-49347782.jpg|caption^Win spelled in dice letters reflected on white isolated background with red green and white poker chips in the background|alt^null|title^Win Concept|description^null” heading_title_color=”#000000″ banner_bg_color=”#fbcd3e” icon_color=”#000000″ banner_title_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ banner_title_style=”font-weight:700;” banner_desc_font_family=”font_family:Lato|font_call:Lato|variant:regular” banner_desc_style=”font-weight:normal;font-style:normal;” banner_desc_font_size=”desktop:14px;tablet:12px;tablet_portrait:12px;mobile_landscape:12px;mobile:12px;”][/vc_column_inner][vc_column_inner width=”1/3″][interactive_banner banner_title=”MIND OF THE INNOVATOR” heading_tag=”h2″ banner_desc=”The pressure to stand out and stay relevant in a fiercely competitive marketplace demands innovative thinking to jump the curve and move to the next level. The tension between business objectives and creative thinking isn’t easily resolved…unless you can tame the traps of traditional thinking. In this talk, I take the audience inside the minds of the world’s most creative executives and entrepreneurs to reveal how they crush the status quo, write their own rules, and move the world.” icon_disp=”with_heading” banner_icon=”Material-Icons-lightbulb_outline” banner_image=”id^46499|url^https://matthewemay.com/wp-content/uploads/2019/02/bigstock-Intelligence-Concept-7286332.jpg|caption^null|alt^null|title^bigstock-Intelligence-Concept-7286332|description^null” heading_title_color=”#000000″ banner_bg_color=”#fbcd3e” icon_color=”#000000″ banner_title_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ banner_title_style=”font-weight:700;” banner_desc_font_family=”font_family:Lato|font_call:Lato|variant:regular” banner_desc_style=”font-weight:normal;font-style:normal;” banner_desc_font_size=”desktop:14px;tablet:12px;tablet_portrait:12px;mobile_landscape:12px;mobile:12px;”][/vc_column_inner][vc_column_inner width=”1/3″][interactive_banner banner_title=”ELEGANT SOLUTIONS” heading_tag=”h2″ banner_desc=”Our businesses are more complicated and difficult to manage than ever. There is endless choice and feature overkill in all but the best experiences. Enter the need for elegant solutions: products, services, and strategies that achieve the maximum effect with minimum means. In this talk, I reveal the key to innovative breakthroughs in a wide range of domains, and shed light on the power of simplicity and subtraction in business, work and life, while offering surprising evidence that the best ideas have something missing…on purpose.” icon_disp=”with_heading” banner_icon=”Icomoon-Ultimate-puzzle3″ banner_image=”id^46506|url^https://matthewemay.com/wp-content/uploads/2019/02/bigstock-Thinking-492022.jpg|caption^plastic figure standing in front of a hole in a puzzle|alt^null|title^thinking|description^null” heading_title_color=”#000000″ banner_bg_color=”#fbcd3e” icon_color=”#000000″ banner_title_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ banner_title_style=”font-weight:700;” banner_desc_font_family=”font_family:Lato|font_call:Lato|variant:regular” banner_desc_style=”font-weight:normal;font-style:normal;” banner_desc_font_size=”desktop:14px;tablet:12px;tablet_portrait:12px;mobile_landscape:12px;mobile:12px;”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][interactive_banner banner_title=”THE ELEGANT LEADER” heading_tag=”h2″ banner_desc=”Amidst an arguably expanding world economy, one fact stands clear: business leaders are facing a scarcity of resources. Materials cost increases and other financial burdens combined with an ever-shrinking pool of top talent leaves leaders facing a critical capability challenge. Enter the concept of elegance: achieving the maximum effect with minimum means. In this talk, I reveal how the best leaders spur creativity and innovation among their ranks by imposing intelligent constraints.” icon_disp=”with_heading” banner_icon=”Icomoon-Ultimate-compass4″ banner_image=”id^46504|url^https://matthewemay.com/wp-content/uploads/2019/02/bigstock-A-Compass-pointing-to-leadersh-125422181.jpg|caption^A Compass pointing to leadership|alt^null|title^A Compass pointing to leadership|description^null” heading_title_color=”#000000″ banner_bg_color=”#fbcd3e” icon_color=”#000000″ banner_title_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ banner_title_style=”font-weight:700;” banner_desc_font_family=”font_family:Lato|font_call:Lato|variant:300″ banner_desc_style=”font-weight:300;” banner_desc_font_size=”desktop:14px;tablet:12px;tablet_portrait:12px;mobile_landscape:12px;mobile:12px;”][/vc_column_inner][vc_column_inner width=”1/3″][interactive_banner banner_title=”WINNING THE BRAIN GAME” heading_tag=”h2″ banner_desc=”When we’re faced with a difficult or unfamiliar challenge, our best thinking and problem-solving becomes vulnerable to brain patterns that lead us astray. In this highly interactive keynote, I give audiences the same simple thought challenge I’ve given to over 100,000 people to reveal those thinking flaws. Then, calling on science and insight from the world’s most innovative thinkers, participants leave with a powerful set of “fixes,” proven through hundreds of creative sessions to raise your mental game.” icon_disp=”with_heading” banner_icon=”Icomoon-Ultimate-brain” banner_image=”id^46501|url^https://matthewemay.com/wp-content/uploads/2019/02/BrainGame.jpg|caption^null|alt^null|title^BrainGame|description^null” heading_title_color=”#000000″ banner_bg_color=”#fbcd3e” icon_color=”#000000″ banner_title_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ banner_title_style=”font-weight:700;” banner_desc_font_family=”font_family:Lato|font_call:Lato|variant:regular” banner_desc_style=”font-weight:normal;font-style:normal;” banner_desc_font_size=”desktop:14px;tablet:12px;tablet_portrait:12px;mobile_landscape:12px;mobile:12px;”][/vc_column_inner][vc_column_inner width=”1/3″][interactive_banner banner_title=”INNOVATION THE TOYOTA WAY” heading_tag=”h2″ banner_desc=”Creating a culture of continuous innovation is no longer a nicety, it’s a necessary. No better example exists than Toyota, a global giant that implements 1 million ideas a year. Driving the Toyota approach is a companywide quest for elegant solutions. Based on my book The Elegant Solution, and success in applying the collective wisdom gleaned from nearly a decade of working with Toyota, Lexus, and Scion to other organizations, I deliver a vital prescription of ten key cultural practices that are a must-have for organizations pursuing continuous innovation.” icon_disp=”with_heading” banner_icon=”Defaults-cog gear” banner_image=”id^46497|url^https://matthewemay.com/wp-content/uploads/2019/02/rotator_01.jpg|caption^null|alt^null|title^rotator_01|description^null” heading_title_color=”#000000″ banner_bg_color=”#fbcd3e” icon_color=”#000000″ banner_title_font_family=”font_family:Montserrat|font_call:Montserrat|variant:700″ banner_title_style=”font-weight:700;” banner_desc_font_family=”font_family:Lato|font_call:Lato|variant:regular” banner_desc_style=”font-weight:normal;font-style:normal;” banner_desc_font_size=”desktop:14px;tablet:12px;tablet_portrait:12px;mobile_landscape:12px;mobile:12px;”][/vc_column_inner][/vc_row_inner][dt-space height=”40″][vc_text_separator title=”” i_icon_fontawesome=”fas fa-microphone” i_color=”custom” color=”custom” el_width=”50″ add_icon=”true” accent_color=”#fbcd3e” i_custom_color=”#fbcd3e”][dt-space height=”40″][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_video link=”https://www.youtube.com/watch?v=ifwyqdjVxeY” align=”center”][vc_text_separator title=”” i_icon_fontawesome=”fas fa-microphone” i_color=”custom” i_size=”xs” color=”white” el_width=”50″ add_icon=”true” css=”.vc_custom_1578764934306{margin-bottom: -10px !important;}” i_custom_color=”#fbcd3e”][vc_column_text]

“Matt was very well received by our group. He adapted his presentation so that it suited our senior team. We enjoyed his insights on innovation, and look forward to implementing them.”
HARVEY TREMBLAY
Chairman/President, Hy-Tech Drilling LTD

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_video link=”https://youtu.be/6By8MYqwCcA” align=”center”][vc_text_separator title=”” i_icon_fontawesome=”fas fa-microphone” i_color=”custom” i_size=”xs” color=”white” el_width=”50″ add_icon=”true” css=”.vc_custom_1578764954112{margin-bottom: -10px !important;}” i_custom_color=”#fbcd3e”][vc_column_text]

“Matt is a masterful presenter in every way…he connected with the audience and knew his material. We were delighted to have him kick off our Design Strategy series.”
TIM SMITH
Design Chair, California College of the Arts

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_video link=”https://www.youtube.com/watch?v=wQhfIZpLbyI” align=”center”][vc_text_separator title=”” i_icon_fontawesome=”fas fa-microphone” i_color=”custom” i_size=”xs” color=”white” el_width=”50″ add_icon=”true” css=”.vc_custom_1578765008336{margin-bottom: -10px !important;}” i_custom_color=”#fbcd3e”][vc_column_text]

“We were so honored that Matt came to speak to our Council on Development, Education and Learning. He delivered an excellent presentation on innovation. We wanted more time with him!
THE CONFERENCE BOARD
On the campus of 3M Corporation

[/vc_column_text][/vc_column_inner][/vc_row_inner][dt-space height=”20″][vc_row_inner gap=”35″][vc_column_inner width=”1/3″][ult_buttons btn_title=”Hi-Res Photo” btn_link=”url:https%3A%2F%2Fmatthewemay.com%2Fwp-content%2Fuploads%2F2022%2F04%2FMatt-May-Bio-Book-scaled.jpg|title:photo” btn_align=”ubtn-center” btn_size=”ubtn-custom” btn_width=”250″ btn_height=”40″ btn_bg_color=”#fbcd3e” btn_hover=”ubtn-fade-bg” btn_bg_color_hover=”#cecece” btn_title_color_hover=”#000000″ icon=”Defaults-user” icon_size=”14″ icon_color=”#000000″ btn_icon_pos=”ubtn-sep-icon-at-right” btn_border_style=”solid” btn_color_border=”#ffffff” btn_color_border_hover=”#fe7e17″ btn_border_size=”1″ btn_radius=”10″ btn_font_style=”font-weight:600;” btn_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:600″][/vc_column_inner][vc_column_inner width=”1/3″][ult_buttons btn_title=”Video Clips” btn_link=”url:https%3A%2F%2Fwww.youtube.com%2Fuser%2FMatthewEdwardMay%2Fvideos%3F%26ab_channel%3DMatthewMay|title:Matthew%20E.%20May%20YouTube%20Channel|target:%20_blank|” btn_align=”ubtn-center” btn_size=”ubtn-custom” btn_width=”250″ btn_height=”40″ btn_bg_color=”#fbcd3e” btn_hover=”ubtn-fade-bg” btn_bg_color_hover=”#cecece” btn_title_color_hover=”#000000″ icon=”Defaults-youtube-play” icon_size=”14″ icon_color=”#000000″ btn_icon_pos=”ubtn-sep-icon-at-right” btn_border_style=”solid” btn_color_border=”#ffffff” btn_color_border_hover=”#fe7e17″ btn_border_size=”1″ btn_radius=”10″ btn_font_style=”font-weight:600;” btn_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:600″][/vc_column_inner][vc_column_inner width=”1/3″][ult_buttons btn_title=”Book Me” btn_link=”url:mailto%3Amatthew.may%40me.com%3Fsubject%3DSpeaking%20Inquiry|title:Book%20Matthew%20May%20for%20Speaking|target:%20_blank|” btn_align=”ubtn-center” btn_size=”ubtn-custom” btn_width=”250″ btn_height=”40″ 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initial_word=””][/vc_column][/vc_row][vc_row dt_bg_repeat=”no-repeat” dt_text_scheme=”darker-overlay” dt_no_mb=”no-margin” bg_color=”#000000″ dt_padding_top=”50″ dt_padding_bottom=”50″ dt_id=”media” dt_color_opacity=”100″][vc_column][dt-section-title title=”Media”][dt-space height=”25″][ultimate_heading main_heading=”BROADCASTS” main_heading_color=”#fbcd3e” spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#ffffff” icon=”Defaults-video-camera” icon_size=”” icon_color=”#fbcd3e” line_width=”750″ main_heading_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:300″ main_heading_style=”font-weight:300;” sub_heading_style=”font-style:italic;”][/ultimate_heading][dt-space height=”50″][vc_row_inner el_id=”broadcasts”][vc_column_inner width=”1/3″][vc_video link=”https://youtu.be/Krqup0AHJJg” align=”center”][/vc_column_inner][vc_column_inner width=”1/3″][vc_video link=”https://youtu.be/MttpPVluqHQ” align=”center”][/vc_column_inner][vc_column_inner width=”1/3″][vc_video link=”https://youtu.be/Jz56OqCqPNM” align=”center”][/vc_column_inner][/vc_row_inner][dt-space height=”50″][ultimate_heading main_heading=”PRESS” main_heading_color=”#fbcd3e” spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#ffffff” icon=”Icomoon-Ultimate-spotlight2″ icon_size=”” icon_color=”#fbcd3e” line_width=”750″ main_heading_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:300″ main_heading_style=”font-weight:300;” sub_heading_style=”font-style:italic;”]click logo to read[/ultimate_heading][dt-space height=”50″][vc_row_inner el_id=”press”][vc_column_inner width=”1/6″][vc_single_image image=”8650″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” link=”https://www.nytimes.com/2016/04/24/jobs/achieving-mindfulness-at-work-no-meditation-cushion-required.html”][/vc_column_inner][vc_column_inner width=”1/6″][vc_single_image image=”8648″ img_size=”full” alignment=”center” onclick=”custom_link” 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Matthew E. May

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