If You’re Human, You’re In Sales

(Note: Originally published here on OPEN Forum.) When it comes to the world of work, no one does a better job of blending firsthand observation with curated science and packaging the mix in a insightful narrative than Daniel H. Pink. From his groundbreaking Free Agent Nation to his bestselling A Whole New Mind and Drive, […]

Elegant Solutions No. 4

IDONETHIS Not until I began working with Toyota many years ago did I pick up the habit of carrying a notebook…for ideas, projections, record keeping, scheduling, reflections, and, well, notetaking. The Japanese manager I was working with never went anywhere without one, and he was constantly writing in it. It was an analog hard drive: […]