Wading In The Value Stream
Karen Martin, author of Shingo prize-winning The Outstanding Organization, is out with a new book with coauthor Mike Osterling, on a key tool used by "lean" advocates: Value Stream Mapping.…
How To Be Outstanding
A few weeks ago, on a typical Monday, a friend asked me how my weekend was. Normally I give a one-word answer like "great!" or "excellent!" The words don't really…